Privacy Policy

Introduction

Welcome to https://home-care-port-isabel-texas.primarycareaid.com (hereinafter referred to as “Home Care Port Isabel Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, newsletters, and any other digital services we provide. It is important to be aware that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies which govern the use of your data by those entities.

Processing Activities

This Privacy Policy outlines our practices when you engage in the following activities:

Using any of our applications and services as an authorized user.
Visiting our websites or interacting with content on them.
Subscribing to our newsletters, emails, or other forms of communication.
Providing us with your contact details or personal information through forms or surveys.

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver tailored services. The categories of data we gather include:

Account Information: Details related to your user account creation, including usernames, passwords, and profile preferences.
Payment Information: Data required for processing payments, such as credit/debit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details or financial records for direct debit or other financial transactions.
Purchase Information: Records of products or services purchased from us, including quantities, dates, and purchase amounts.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and browser types.
Location Data: Information about your geographical location when you interact with our services.
Feedback and Reviews: Comments, ratings, or reviews you submit to us regarding our products or services.
Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
Product Information: Details about the products or services that interest or purchase from our platform.

We collect this data through direct user input, automated tracking technologies (like cookies and device identifiers), and information provided by third-party sources.

Cookies

We employ cookies to enhance your browsing experience and gather analytics on website usage. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These cookies enable core functionalities like logging in, navigation, and accessing secure areas of our site.
Preferences: They remember your preferences and settings to personalize your experience.
Analytics: Used for analytics purposes to understand how users interact with our website content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Home Care Port Isabel Texas has implemented robust security measures to safeguard your personal data:

We use encryption protocols to secure data during transmission and storage.
Our third-party processors adhere to strict security standards to ensure the protection of your information.
Regular security audits and assessments are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have received such data, we will take steps to delete it and prevent future collection.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete information.
Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data.
Restriction: You may limit our processing of your data under certain circumstances.
Data Portability: The ability to transfer your data to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: You have the right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights or file complaints, please contact our Data Protection Officer at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any queries related to privacy, data protection, unsubscribe requests, or general inquiries, please reach out to us:

Email: [email protected]
Address: Home Care Port Isabel Texas, [Your Address], [Zip Code]